Effective Date: 01/05/2025

Version: 1.0

ISDM INSTITUTE
Terms and Conditions
Effective Date:01/05/2025
Version: 1.0

Welcome to the ISDM INSTITUTE, where we honor the past and shape the future by empowering individuals and organizations through transformative learning. By accessing our platforms, enrolling in our programs, or using our services, you agree to the terms and conditions outlined below.

Please read them carefully.

1. Definitions
For this document:
– “ISDM”, “we,” or “our” refers to ISDM INSTITUTE.
– “You,” or “User,” refers to the individual accessing or using our services.
– “Platform” refers to our digital platforms, including websites and apps.
– “Programs” include courses, mentorships, coaching, and any learning or support services provided by ISDM.

2. Program Offerings
ISDM offers a wide range of programs designed to cultivate leadership, business acumen, and digital capability, including:
– Online Courses – Self-paced and accessible from anywhere.
– Instructor-Led Training – Structured, interactive learning with professional facilitators.
– Community Group Programs – Specially tailored for ministries, NGOs, and niche groups.
– Business Coaching – One-on-one coaching for entrepreneurs and professionals.
– Mentorship Initiatives – Long-term guidance from experienced leaders.
– Skills Development Programs – Courses and certifications to build practical, work-ready skills.

3. Eligibility
To enroll in or participate in any of our programs, you must:
– Be at least 16 years of age.
– Have access to the internet and any required technology for our digital platforms.
– Provide accurate and up-to-date personal information during registration.
– Accept and abide by these Terms and Conditions.

4. User Accounts and Access
4.1 Account Responsibility
– You are solely responsible for your account credentials.
– If you suspect any unauthorized access, notify us immediately.

4.2 Acceptable Use
– Use the platform with integrity and respect.
– Do not interfere with system security, attempt unauthorized access, or share login details.

4.3 Prohibited Behavior
– No use of the platform for illegal, harmful, or disruptive activities.
– Do not upload or distribute viruses, malware, or any malicious content.
– Do not reproduce or share course materials without written permission.

5. Fees, Payments & Refund Policy
– All fees for programs are listed clearly on our website.
– Payment must be made in full before access to paid services is granted.
– Our refund policy is guided by transparency and fairness. Refunds may be issued under specific circumstances outlined in our full Refund Policy.

6. Intellectual Property
All content provided—including video, graphics, presentations, course notes, and curriculum—is the exclusive property of ISDM Institute and protected by intellectual property laws.
– Unauthorized reproduction, distribution, or use of materials is strictly prohibited.
– You may not record, screenshot, or resell any part of our programs without express written consent.

7. Privacy and Data Protection
We value your privacy. Personal data is handled with strict confidentiality and in compliance with relevant privacy laws.
Please review our full Privacy Policy for details on how we collect, store, and use your information.

8. Code of Conduct and Academic Integrity
ISDM is committed to maintaining a respectful, ethical, and professional learning environment. As such:
– Harassment, bullying, or disruptive behavior will not be tolerated.
– Plagiarism or misrepresentation of academic work will result in disciplinary action.
– Respect fellow learners, instructors, and support staff.

9. Accessibility and Inclusion
We are committed to making learning accessible. If you require accommodation or support, please contact us. We will work with you to ensure equitable access to our resources.

10. Limitation of Liability
While we aim to provide uninterrupted, high-quality services, ISDM shall not be liable for any:
– Indirect, incidental, or consequential damages
– Losses due to system downtime, data loss, or technical issues
– User misconduct or failure to comply with these Terms

11. Governing Law and Dispute Resolution
These Terms are governed by the laws of Australia. Any disputes shall be resolved through mediation in good faith before proceeding with legal action.

12. Amendments
We reserve the right to amend these Terms and Conditions. Updates will be posted on our website or communicated via email. Continued use of ISDM services after such changes indicates your acceptance of the new terms.

13. Termination of Access
We may terminate or suspend your account if:
– You breach these Terms
– Engage in misconduct
– Misuse our services

Termination may be immediate and without notice, depending on the severity of the violation.

14. Contact Us
For all enquiries or support:
– Email: info@isdmbdli.isolengwedigitalmedia.com
– Phone: +61 483 813 688 or +61480310177

Thank you for choosing the ISDM INSTITUTE
“Empowering Minds, Inspiring Leadership”